Privacy Policy

Keep Up The Hope (KUTH) Foundation (“KUTH,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.kuth-ng.org, use our services, donate, volunteer, or apply for our programs.

1. Information We Collect

Personal Information You Provide:

• Donors: Name, email, phone, billing address, payment information (processed securely via third-party processors; we do not store full card details), donation history.
• Beneficiaries: Name, date of birth, contact information, household composition, economic status, health information (for medical programs), educational records (for scholarship programs), photographs and stories (with explicit consent).
• Volunteers: Name, email, phone, professional qualifications, background check information, availability.
• Legal Aid Clients (Prison Inmates): Case details, incarceration facility, legal documentation, contact persons. Protected under attorney-client privilege where applicable.
• General Inquiries: Name, email, phone, message content.

Automatically Collected Information:

• IP address, browser type, device information, operating system
• Pages visited, time spent, referral sources (via cookies and analytics)
• Location data (country/region level only)

Third-Party Sources:

• Partner organizations (referrals with consent)
• Public records (for legal aid verification)
• Social media platforms (if you interact with our accounts)

2. How We Use Your Information

• Process donations and issue receipts — Contractual necessity
• Deliver program services — Legitimate interest / Consent
• Communicate updates, newsletters, impact reports — Consent (withdrawable anytime)
• Recruit, onboard, and manage volunteers — Contractual necessity
• Comply with Nigerian regulatory requirements (CAC, SCUML, tax) — Legal obligation
• Improve website functionality — Legitimate interest
• Prevent fraud and ensure security — Legitimate interest
• Aggregate anonymized data for impact reporting — Legitimate interest

3. Cookies and Tracking Technologies

We use essential cookies (website functionality, security), analytics cookies (Google Analytics 4, anonymized IP, aggregated data), and preference cookies (language selection, accessibility settings). Manage via cookie banner.

4. Information Sharing

We do not sell personal information. We share with:

• Payment processors (Paystack, Flutterwave — PCI-DSS compliant, encrypted)
• Cloud service providers (GDPR-aligned contracts)
• Partner legal clinics (LAPI only, signed confidentiality)
• Regulatory bodies (legal mandate only)
• Auditors (confidentiality agreements)

International transfers outside Nigeria use standard contractual clauses.

5. Data Security

SSL/TLS encryption, role-based access controls, regular security audits, staff training, incident response (breach notification within 72 hours).

6. Data Retention

• Donation records: 7 years (Nigerian tax compliance)
• Beneficiary program records: Duration of program + 3 years
• Legal aid case files: Per Nigerian Bar Council requirements
• Volunteer records: Active period + 2 years
• Marketing consents: Until withdrawal + 1 year
• Website analytics: 26 months

7. Your Rights (NDPR)

Access, rectification, erasure (subject to legal retention), restriction, portability, objection to direct marketing, withdraw consent.

To exercise: Email info@kuth-ng.org, subject “Data Privacy Request,” include full name, contact, specific request, proof of identity. Response within 30 days.

8. Children's Privacy

We do not knowingly collect data from children under 13 without verifiable parental consent. Programs serving children collect data through guardians with consent documentation.

9. Beneficiary Story Consent

All beneficiary photos, videos, and stories are shared only with explicit, informed, revocable consent. Withdrawal stops future publication but does not affect prior lawful use.

10. Changes to This Policy

Material changes notified via email and website banner.

11. Contact